Refund policy

Last updated: 6 November 2026.

If Pro does not work for you, ask within 14 days of any payment and that payment is refunded in full. You do not need to give a reason.

• Ask through the link in your Paddle receipt e-mail, or write to support@atesensoftware.com with the e-mail address you used at checkout.
• Paddle, our reseller and merchant of record, issues the refund to the original payment method. Banks usually show it within 5 to 10 business days.
• A refund ends the license: its key stops working, and a monthly subscription is cancelled at once so nothing more is charged. A chargeback does the same. You can still download your encrypted backups with the extension afterwards; export them before asking for a refund if you want to keep them.
• After 14 days, we look at each request individually.

Cancelling the monthly plan without a refund stops future payments; the period you paid for stays active. The free plan needs no payment and has nothing to refund.

Samet Ateşen, trading as Atesen Software, Sakarya, Türkiye.